Business Coaching
Working with Sharyn Raiti from Mentor Management as a Business Coach was the best business decision I have made. Opening a high quality spa was my dream, however the complexities of the business side were a lot to deal with. Sharyn took away the 'pain'. Her help with monitoring the set up of my business and the implementation of her specialized business strategies and systems have allowed me to move forward with confidence, knowing that I have a solid foundation in place. Because of Sharyn's many years of industry experience and her understanding of the way spas and salons work, she has made the process of establishing my business practices easy and enjoyable. I have loved working with Sharyn and look forward to continuing our relationship. I know she has a lot more to teach me.
Janelle Davis, Spa Owner , The Boardwalk Spa, Hope Island QLD
I am the owner of a Pilates, physio & massage centre in Brisbane & I was very hands on in the business. I wanted to step out & manage my business effectively & have my staff performing at capacity. I also wanted to expand & open a 2nd centre in the local area. Sharyn from Mentor Management worked closely with me to achieve all of the above - she gave me the confidence to step back, make choices & decisions. She gave honest feedback, was extremely organised, professional, proficient & hands on. Sharyn is very realistic & trustworthy - I shared a lot of confidential information & I know it is held in confidence. Sharyn also worked with my Manager & ran some training sessions with my staff to pull everything together with me. Her mentoring program works together with her comprehensive manual - Sharyn is a very reasonably priced mentor with life changing outcomes. I would certainly recommend Sharyn.
Susan Cottrell, Director, The Body Refinery Newfarm/Teneriffe QLD
Sharyn helped me to set up systems for the salon which enabled me to monitor the salons progress & ultimately set & achieve business and personal goals. I now am able to be away from the salon and know that the staff know exactly what is expected of them & how to achieve their own goals.
Her guidance in dealing with staff issues was very helpful and empowering.
I have no hesitation in recommending Sharyn as a business coach.
Lisa Jones - Totovoco Hair & Beauty QLD
It is such an honour to be able to tell everyone how FANTASTIC Sharyn Raiti from Mentor Management is & and what she has done for me! Sharyn has helped me to gain an understanding of how to simplify & breakdown the structure of my salon & she also gave me clarity on understanding how to relate simple skills to my therapists to improve our team environment & morale. I have gained an understanding of how to motivate & reward my staff to help the business grow & essentially make more profit & as a result my therapists look at their position in my business differently. Now they show enthusiasm, interest in achieving targets & most importantly their views on how they treat and approach their clients has changed for the better.
Sharyn has inspired me to make sure I get the absolute most out of everyday with myself and my team. I now have the tools set out for me in a more organised manner and I now have the confidence to achieve my personal and business goals. I am looking forward to watching the development of my business thanks to her help and reassurance! THANK YOU!!!!! Winner of Ella Bache Outstanding New Business 2008
Kara Barralet, Director Ella Bache Ipswich
With a group of 9 busy beauty salons & a total of 60 team members I have always believed in investing in our people's development - it's very necessary to drive the business forward. When Sharyn Raiti arrived and offered us her Mentor Management Business Coaching Program that offered personal & professional development I knew it was exactly what the team needed.
Today as I look at my team I can see an enormous difference in my Salon Managers leadership skills and accountability of themselves & their businesses. Sharyn carefully develops each individual to be the best they can be by stretching them gently but with definite outcomes, it's a fresh honest approach to getting great results.
I have found Sharyn to always be one step ahead, delivering exactly what I ask and more - she has never let us down. When we held our annual Managers Conference I briefed Sharyn to organize the 2 day event - from coordinating the conference theme to writing precise training programs I was so happy with the end result, the outcome was outstanding.
I am thrilled that our investment has improved our bottom line, given our Therapists further skills and the Managers the ability to lead happy, motivated successful teams. This customized coaching program has proven merit as it worked for me on a large scale - I would recommend Sharyn's services to any owner who wishes to implement or improve systems or to greater develop their team skills.
Katrina Gilligan, Katrina's Beauty Works, QLD
Within my first week of working with Sharyn Raiti the creator of the Mentor Management Business Coaching Program I saw an immediate increase in my team's performance. My therapist's hourly productivity increased dramatically along with customer service, rebooking and retail sales ensuring a clear focus on business expectations. Sharyn's Mentor Management Business Coaching Program is customized to suit the needs of your business, so it's all about results - developing people & increasing salon profits. Thanks to Sharyn we now realize there is so much more to beauty therapy that just doing treatments - its been a huge boost for self esteem & awareness which impacts on both our personal and professional life.
Sue Ellen Champion, Aqua Beauty Salon, Teneriffe QLD
I invested in Mentor Management Business Coaching to help me gain clarity & business growth. Sharyn has the ability to show me how to take the emotion out of my thinking, ensuring I make a better decision based on my business needs. I have more business strength with the support & guidance Sharyn offers, she really understands me & my business & you have to go along way to find that in today's busy world.
Annie Queale, Smooth @ Taringa QLD
I have known Sharyn Raiti for many years in a professional sense particularly during the time I was working as a beauty therapist for a busy salon on the Southside. I have attended many of Sharyn's trainings over the years & now I am a business owner myself so I am working with her Mentor Management Business Coaching services to ensure my success. Sharyn is so knowledgeable & uses an easy yet professional technique to drive the business forward - I would definitely recommend her services to improve your business systems, team skills & the ever important - bottom line.
Trish Ivey, Chrysalis Beauty, Forest Lake QLD
'If you want to take your business to the next level - employ the services of of Mentor Management, Sharyn Raiti is the best investment I have ever made!
Rowena Farr, Change the Essence, New Farm, QLD
Beauty Industry Training
Sharyn's quirky techniques puts sheer meaning in the term - "method to the madness". She delivers messages in a calm, meaningful way, which has resulted into excitement. She was able to re-ignite passion that was dormant, into energy which helped drive our business to the next level. We now consider Sharyn as a long-term partner of our business.
Kelvin Ong, General Manager, Beauty Grace
Sharyn Raiti has been contracted by Ella Bache to deliver various seminars on business topics such as customer care and team coaching. Sharyn's seminars were well received by our therapists and received excellent feedback. Sharyn's knowledge provides great solutions for the beauty industries many business challenges. I would recommend Sharyn as an industry mentor without hesitation.
Selina Mithen, Post Graduate Development Manager, Ella Bache, Artarmon, NSW
I found Sharyn's BeACoach workshop an excellent 3 hours! Very relevant to our business & staff needs & the workshop gave me confidence for the future direction of my business.
Geoff O'Keefe, Bulimba DaySpa QLD
Thank you once again for your amazing delivery of information to our Training Team. You make us ROCK!
Denise Dean, Principal Professional Beauty College Australia , QLD Brisbane
As a new salon owner I found Sharyn's Mentor Management training gave me the needed tools to take my staff to the next level of professionalism & self development.
Vicky Kay, Ella Bache Coogee, Coogee,NSW
Mentor Management Coaching is a valuable asset to any business owner wanting to assist staff to be more confident with personal and professional skills. I have found Sharyn Raiti to be very professional and caring during her presentations and coaching.
Leonie Edwards, Advanced Skin Solutions, Samford, QLD
Corporate Coaching
In my new role as an Area Manager I was overwhelmed with the job expectations but excited with the opportunity to develop an area. Sharyn showed me how to build my territory & adapt myself to a broad range of clientele with expertise and precision, making me accountable for the role I had accepted. Sharyn showed me how to tailor my business visits to the client's needs & by applying her professional systems I got great results - I am so thankful to have found such a knowledgeable & professional mentor so early in my career progression. She also perfected my presentation skills so I am now able to confidently train others.
Name withheld for confidentiality purposes
Sharyn has the amazing ability of turning average into excellent - she has true mentoring ability. I have witnessed her development of therapists, students, customer service staff & sales/marketing account executives. Sharyn is very motivating, knowledgeable and caring by nature, but she is strong at achieving and she has a powerful ability to get the best out of others - it's a real achievement to get quantitative results in a competitive market, but to do it with passion, industry respect & professionalism makes Sharyn admirable in every way.
Name withheld for confidentiality purposes
Personal Coaching
Sharyn helped me change my life. With Sharyn's support, guidance and enthusiasm she helped me to turn one of those times, when I thought life couldn't get any worse, into something that seemed so far out of my reach, happiness. Now through my change in my thoughts and actions, I am the happiest I have ever been. The changes I have made in my life, after only a few sessions of seeing Sharyn have been unbelievable. I enjoy my sessions so much that I feel I don't need to see her anymore but I want to. I am thoroughly enjoying the results I am achieving in my life and I feel that deciding to see Sharyn was one of the best decisions I have ever made. Janine, Brisbane.
“Until I experienced personal coaching with Sharyn I really lacked confidence, I felt lost, confused and very sad. I am now winning business awards, joining social groups-making new friends, making clear decisions and so HAPPY living my life. I would never have believed that any of this could be possible and I can't emphasize enough the importance of taking charge of your life." Anna, Brisbane.
Before starting personal training with Sharyn life felt like a task that had to be completed. My life lacked purpose, direction and fun. I wanted to make changes but I didn't know how to. Sharyn helped me clarify what I wanted and showed me how to get it. Through personal training I have learnt the most valuable lesson, how to take control of my life. Life is now an adventure and it feels great! Jodi, Perth.
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